Terms of Service

These Terms govern your use of the www.operscale.cloud website operated by Operscale (“Operscale,” “we,” “us”). Paid engagements are governed by a separate Master Services Agreement (MSA) and Data Processing Agreement (DPA); where those conflict with these Terms for an engagement, the signed agreements control. This is a working draft pending legal review.

[FOUNDER_TODO, confirm registered legal entity, governing law / jurisdiction, and have these Terms and the MSA reviewed by counsel before launch]

1. Use of this site

You may use this site for lawful, informational purposes. You agree not to misuse it, attempt to disrupt it, or use it to infringe any rights. Content on this site is provided for general information and does not constitute legal, compliance, or financial advice.

2. Services & engagements

The prices published on this site are the prices we charge for the services described. An engagement is formed when both parties sign an MSA or statement of work, which confirms the scope and the applicable published pricing in writing before any work begins.

• The pilot fee (£395) is credited in full against the setup fee of a continuing engagement, as stated on the pricing page.
• Monthly service fees are payable as set out in the signed agreement, and the service can be cancelled with 30 days’ written notice.
• The quality checks and the four rules described on this site are defined in, and governed by, the signed MSA.

3. Honest representations

We do not publish fabricated testimonials, client logos, or metrics. Industry statistics on this site are labelled as industry research and are not client results. Where we say we are taking on founding clients, we mean exactly that. Any forward-looking statements about outcomes are aspirational, not guarantees, except where a specific guarantee is set out in a signed agreement.

4. Intellectual property

The Operscale name, logo, site content, and methodology materials are our property or used under license. Deliverables produced under an engagement are governed by the IP terms of the applicable MSA.

5. Disclaimers & limitation of liability

This site is provided “as is” without warranties of any kind to the extent permitted by law. To the maximum extent permitted by applicable law, our liability arising from your use of this site is limited; liability arising from a paid engagement is governed by the limitation-of-liability provisions of the signed MSA.

6. Governing law

These Terms are governed by the laws of [FOUNDER_TODO, governing jurisdiction (expected: England and Wales)], without regard to conflict-of-laws principles.

7. Contact

Questions about these Terms can be sent to akinwunmi.akinrimisi@operscale.cloud.