PropertyDesk pricing
Three rungs. Start where the leak is.
Core answers and books. Growth writes the work back into your CRM and triages the 11pm leak, which is the part nobody else does by voice. Premium adds the media, the conduct pack and multi-branch routing.
Published and invoiced in pounds, wherever you are. Everything in your rung is included from day one, and you can cancel with 30 days’ notice.
It books, or your first month is free.
No setup fee to startIf it does not book you a single appointment in your first 30 days, we refund that month in full and you never pay a setup fee. You keep every recording, transcript and contact it captured.
- Month one
- One month, up front
- No setup fee. This is the month the guarantee covers, so if it does not book, you get it back.
- Month two
- Setup fee, plus the month
- We only charge you to build it once it has already proved it works. If you leave in month one, you never pay it at all.
- Every month after
- The monthly fee, nothing else
- No per-call charges, no usage bills. Cancel with 30 days’ notice.
The ladder
What each rung actually buys.
Core
The phone answered, day and night, by something that can actually book.
Per month
£299
One-time setup
£495
Or £2,990 for the year, two months free. Offered from month two, once the guarantee has already been met.
Single-branch agents replacing voicemail or a message-taking service.
- AI voice receptionist: answers, qualifies, books, escalates, 24/7
- WhatsApp concierge on the same lead record, not a separate inbox
- Out-of-hours and overflow capture, logged for the morning
- Every call transcribed and summarised, with follow-up messages
- Lead and appointment written back to your CRM
Fair use: 500 answered minutes a month, then 20p a minute. We tell you before you reach it, never after.
Growth
Where most firms landWhere the work actually gets written back into your system, not just answered.
Per month
£599
One-time setup
£995
Or £5,990 for the year, two months free. Offered from month two, once the guarantee has already been met.
Multi-line agencies and lettings teams who live on lead conversion.
- Everything in Core, with no minute cap
- Two-way CRM write-back: the record and its status, not just a note
- Maintenance reported by voice, triaged, and raised as a work order
- Portal enquiries called back within the minute (Rightmove, Zoopla)
- Warm re-engagement of enquirers who never booked, consent checked first
- Listing copy and material information, virtual staging, photo to video
- WhatsApp broadcast, review requests, call analytics and coaching
Premium
For the firms whose calls carry legal weight and whose stock deserves the media.
Per month
£999
One-time setup
£1,995
Or £9,990 for the year, two months free. Offered from month two, once the guarantee has already been met.
Block managers, multi-branch firms and high-value stock.
- Everything in Growth
- Navigable 3D walkthroughs, captured from video by our partner
- Conduct pack: right-to-rent and AML document steps flagged for a human
- Outbound sphere reactivation to past clients, lawful basis checked
- Personalised video follow-ups in your agent’s own voice
- Multi-branch routing, board and landlord reporting, priority support
What a year costs on each rung
| Rung | Month one | Month two | Then monthly | Twelve months, all in |
|---|---|---|---|---|
| Core | £299refundable | £794includes £495 setup | £299 | £4,083 |
| Growth | £599refundable | £1,594includes £995 setup | £599 | £8,183 |
| Premium | £999refundable | £2,994includes £1,995 setup | £999 | £13,983 |
Month two is the only month that is bigger, because the build is charged once and only after it has already booked you something. Paying up front is offered from month two: six months for the price of five, twelve for the price of ten. The guarantee terms in full.
Three businesses, not one
Which package your firm is buying.
A sales agency, a letting agent and a block manager run different businesses and buy for different reasons. Same platform underneath, three configurations, each with its own guardrails.
Core to Growth
AgentDesk
Residential sales agencies, one to three branches, with real portal spend.
Most valuation opportunities are missed, and most portal enquiries land outside office hours. The enquiry has a shelf life measured in minutes, and the agent who answers first usually gets the instruction.
What it runsGrowth
LetDesk
Independent letting agents and property managers, typically 200 to 600 managed units, often five staff or fewer.
The after-hours maintenance emergency, and the landlord churn that follows a slow response. Most are already paying for a human answering service that can only take a message.
What it runsPremium
BlockDesk
Block and leasehold managing agents, roughly 1,000 to 5,000 units.
The same service-charge and repair calls, over and over, and the manager burnout that follows. Turnover of managers is a standing complaint at board level.
What it runsOn every rung
What “run for you” means, in full.
Every offer, every industry, carries all of this. There is no lower tier that leaves any of it out.
- 01
Set up and run for you
We build it, connect it and operate it. There is no dashboard you have to learn and no software to babysit. You run your business; we run this.
- 02
A weekly report in plain English
What it caught, chased, booked and recovered that week, in your numbers. If it is not earning its keep, you will see that too.
- 03
Data protection handled properly
Consent checked before any marketing message, opt-outs honoured instantly, and your customer data covered by a signed data processing agreement.
- 04
A human on anything sensitive
Refunds, complaints and judgement calls are queued for a person, never decided by the machine. Every message it sends is logged.
- 05
An off switch that is yours
One call or one message and any part of it stops, immediately. You are never locked into an automation you cannot halt.
- 06
A named human to call
No ticket queue, no chatbot support loop. You get the person who built your setup, and a monthly call to review what is working.
- 07
Everything included, no hidden costs
The monthly price is the price. Tuning, changes and new message templates are part of the service, not a new invoice.
- 08
Cancel with 30 days’ notice
No long contract. We keep your business by being useful every week, not by locking you in.
Before you ask
The questions buyers actually have.
Which rung should we start on?
Most firms start on Growth, because Core deliberately leaves out the parts that need integration work and Growth is where PropertyDesk starts writing back into the systems you already run. If you only need the phone answered and nothing else, Core is honest about being exactly that. You can move up at any time and we credit what you have already paid that month.
Is the monthly price the whole price?
On Growth and Premium, yes: no per-message charges, no usage surprises, and tuning and template changes are part of the service rather than a new invoice. Core carries one stated limit, 500 answered minutes a month, then 20p a minute. We tell you as you approach it, never after you have passed it.
What does the setup fee cover?
The build, done once: connecting your number, inbox, website and diary, loading your services, prices and policies, writing and testing every script in your voice, and the supervised first week where a person reviews what goes out. It is real work, which is exactly why we do not charge it until the second month, once the thing has already booked you something.
Why is it the same price ladder as your other industries?
Because the cost of running it is driven by the same thing everywhere: answered minutes on the same stack. What differs between real estate and, say, a restaurant is not the price, it is what sits inside each rung. So the ladder stays the same and the contents are written for your trade.
Do you require a long contract?
No. After setup it is monthly with 30 days’ notice. We keep your business by showing you every week, in your own numbers, what it caught, chased and booked.
See it answer your own enquiries first.
Pay one month with no setup fee. If it has not booked you a single appointment in thirty days, you get that month back.
Core £299 · Growth £599 · Premium £999 a month · cancel with 30 days’ notice